The Attorney Generals Office of the State of New York is currently engaging in a statewide campaign to educate seniors on consumer fraud issues. Called, The Smart Seniors Program, the presentations are being given by Kristin-Liliana Manzur, lemon law coordinator and consumer frauds compliance officer from the Attorney Generals office. The program is designed to warn seniors of potential rip-offs.
Such programs would not be needed if it were not for the fact that, in the instance of vehicle purchases, for example, dealers and manufacturers would just play straight when they sold a consumer a lemon. Instead, however, there is a multitude of defenses used by vehicle manufacturers when a lemon law claim is presented.
Unfortunately, you will find that a manufacturers first line of defense is often either denial or outright falsehood, explained Norman Taylor, leading California lemon law attorney. Service writers will claim you said things that you never said, or may claim that you never said things … Read the rest